Counterline

Workers' comp · General liability · Commercial auto

Your premium was set on a guess.

Payroll, class codes, subcontractors: every exposure figure on your policy was an estimate the day you signed it. Twelve months later an auditor arrives with the real ones, and the invoice follows. Counterline holds the record of your exposure, recomputes the audited premium against it, and documents each variance with the rule that produced it.

  • United States
  • NCCI conventions
  • Software, not a TPA

Why the invoice always wins

  1. 01

    The auditor arrives with a record. You arrive with a spreadsheet.

    Roughly six in ten workers' compensation audits end in an additional premium charge, three in ten in a refund, one in ten in no change at all [1]. The refunds are the interesting number: nobody chases them, because nobody has the figures to ask.

  2. 02

    A subcontractor without a certificate becomes your payroll, eleven months late.

    At audit, labor paid to an uninsured subcontractor is reclassified onto your payroll at your own class rate [5]. The work was done in March. You find out in February, at your rate, with interest on the delay.

  3. 03

    You have weeks to dispute it, and nothing to dispute it with.

    Audit disputes turn on payroll allocation, class code assignment, subcontractor charges and missing documentation [6]. Without a dated record of exposure that existed before the invoice, you are arguing recollection against a worksheet. So you pay.

Divergence begins with the copy. Counterline removes the copies.

Your broker keeps a list. Payroll keeps another. Operations keeps a third in a shared sheet that stopped being a reference the moment a second person opened it. Counterline keeps one register, and every entry is timestamped, signed and immutable. A correction is made by reverse entry, never by rewriting.

Exposure register, extract. Illustrative record built from real audit patterns.
EffectiveEntryUnitClassExposure effectRule and source
01/04/2026Term openedAll entities5645 / 8810$4,200,000 est.Estimated payroll per the signed application. Locked as the deposit basis, never edited afterwards.
03/17/2026Crew reclassifiedFraming crew, 6 heads5403 to 5645-$18,400Residential carpentry separated from commercial framing on the payroll ledger. Rate differential applied from the effective date, not the discovery date.
05/02/2026Certificate expiredVendor 214, drywall5645$152,000 at riskCertificate of insurance lapsed while an open purchase order was running. Flagged the day the invoice was coded. The exposure is live from that date until a valid certificate is filed.
06/11/2026Certificate filedVendor 214, drywall5645-$152,000Valid certificate received covering 05/02 to 12/31. Exposure closed. Both the flag and its resolution remain visible in the register.
08/29/2026Reverse entryPayroll batch 318810-$41,600A clerical batch was posted twice. The first entry is not deleted: it is reversed, dated, and signed. What an auditor sees is the correction and its reason, which is the only version that survives a dispute.
11/30/2026Open claim reserveClaim 2026-0074Mod exposureAn unsettled reserve carried at full value into the experience modification calculation, visible before the promulgation date rather than after it.

Four lines decide most audit invoices. Price them yourself.

The four adjustments are recomputed in the browser under NCCI conventions. No value typed leaves the page, and each amount carries the rule that produced it.

Open the audit recheck tool

Priced against the premium at stake, not against your headcount.

Per-employee pricing measures the wrong thing. Counterline is indexed on audited premium, because that is what is exposed. On a $2,000,000 program, a $28,000 subscription is 1.4% of premium against a range of adjustment risk the industry itself puts between 0 and 18% [3] [2].

Audit Recheck

$4,500 one-off · from

  • Your last audit worksheet, recomputed line by line
  • Every variance with its rule and its dollar amount
  • 45-minute readout, one number: what is at stake at the next audit
  • $9,500 for up to three policies · $18,000 multi-entity
  • Half the fee is credited against year one

Platform · Core

$14,000 per year

  • Up to $500,000 audited premium
  • One line of business, one entity
  • Daily recomputation and variance alerts
  • Broker seat included
  • Implementation from $6,000

Platform · Standard

$28,000 per year

  • Up to $2,000,000 audited premium
  • Three lines, three entities
  • Certificate and subcontractor exposure watch
  • Experience modification verification, +$6,000
  • Enterprise from $55,000, with SSO, API and sandbox

Annual, paid in advance. Three-year terms carry an 8% discount against a contractual 4% annual uplift. Optional success fee: 15% of validated variance recovered or avoided in year one, capped at 1.5 times the annual subscription. Full data export at any time, without conditions.

Send the worksheet you already have.

Send us the last audit worksheet you received. We recompute it line by line and return the list of variances, each with the rule that produced it and the amount in play. Offered once, no engagement, no obligation to continue. If the answer is zero, you will know your program is clean. That is worth knowing too.

Worksheets are reviewed under a mutual non-disclosure agreement. We do not contact your carrier or your broker without your written instruction.

References

  1. [1] Audit outcome distribution attributed to NCCI data. OCMI Workers' Comp, Workers' Comp Premium Audit: What to Expect. Back to citation
  2. [2] Carrier-side audit analysis, up to 18% uncaptured premium. The premium audit blindspot in workers' comp, citing Pro Global. Back to citation
  3. [3] Premium audit survey, audit-to-written premium ratio. Casualty Actuarial Society E-Forum, Premium Audit Survey Results. Back to citation
  4. [5] Uninsured subcontractor labor reclassified to your payroll. Fisher Phillips, Do your contractors carry workers' compensation coverage? Back to citation
  5. [6] Causes of premium audit disputes. Arroyo South Bay, How workers' comp audits work and why disputes happen. Back to citation